FREQUENTLY ASKED QUESTIONS

HOW MANY DAYS ARE NEEDED TO PREPARE A COUTURE DRESS?

It takes approximately 2.5 months to prepare a couture dress. This process varies according to the details of the selected model. For large pieces, It may take up to 4 months of period.

WHAT IS THE IDEAL TIME TO MAKE AN APPOINTMENT FOR COUTURE DRESS SEWING?

Preparation process for couture dresses takes longer time as there are full of fine details. Appointments should be made at least 3.5-4 months before the invitations to attend.

HOW LONG IN ADVANCE SHOULD AN APPOINTMENT BE MADE FOR BRIDAL SEWINGS?

Since the processing and volume ratio is high in wedding dress sewing, It is recommended to make an appointment at least 4 months in advance. We recommend this period as at least 3 months for simpler wedding dress preferences.

CAN I MAKE ALTERATIONS ON THE PRODUCTS PURCHASED FROM dilekhanif.com?

Modification service is only given in Istanbul, Dilek Hanif showroom. You should make an appointment in advance and come with the dress purchased.

CAN I MAKE SIZE SHORTENING OR EXTENSION IN THE ALTERATION PROCESS?

Reductions and shortenings are made in the alteration process. Body enlargement can not be done.

FOR WHICH PRODUCTS DO THE ALTERATIONS APPLY?

Our alterations are valid for our Evening Wear Collection.

WHICH COMPANIES ARE AVAILABLE ON THE SITE AS DELIVERY COMPANY?

We deliver with Yurtiçi Kargo for domestic and international orders.

HOW ARE THE PRODUCTS PACKED BEFORE SHIPPING?

From the moment of order, our products are carefully packed in DİLEK HANİF custom-made boxes and sent to our buyers.

HOW IS THE SIZING CALCULATED?

There is a Size Chart on our site. 34-36-38-40-42-44 and XS-S-M-L-XL sizes are available.

HOW TO GET INFORMATION ON PRODUCTS THAT ARE LIKED BUT SOLD OUT?

You may reach our Showroom at 0212 219 37 30 for details between 10:00-17:30 on weekdays.